Sending Mass Email in Outlook: Made Simple

You’ve probably found yourself needing to send out a bunch of emails to a list of people before – whether it’s for work, a party invite, or just a mass family update. But sitting there clicking “Send” over and over again for each individual email can be a serious time suck. If you’re going to be sending mass emails on a regular basis, it’s best practice to sign up for an email marketing tool such as mailchimp or use your existing CRM. However if this is a once in a while mass email, Outlook has you covered.

Microsoft Outlook has some handy built-in tools to help you send bulk email efficiently. In this article, we’ll walk through how to easily send bulk emails through Outlook using the mail merge feature, including strategies for managing bulk email campaigns. With just a few clicks, you can get your message out to a ton of recipients while avoiding the headaches of manually sending individual emails. We’ll cover setting up your recipient list, crafting your message, and reviewing your merge to make sure everything looks good before hitting send. Sending mass emails doesn’t have to be a dreaded chore – let’s ditch the tediousness and make it simple.

Benefits of Sending Mass Emails With Outlook

Reach Many Recipients at Once

With Outlook, you can send a single email to hundreds or even thousands of recipients at the click of a button. This allows you to communicate important messages to your entire contact list efficiently. Whether you want to promote a sale, announce a new product, or share company news, mass emails get the word out to everyone on your mailing list.

Save Time

Composing and sending individual emails to all your contacts would take an enormous amount of time. Outlook’s mass email feature eliminates the need to manually select recipients or copy and paste content for each message. You simply create your email once, add your contact list, and send. This streamlines your email marketing and communication efforts, freeing you up to work on other tasks.

Track Open and Click Rates

Outlook provides some very basic reporting tools to see who opened your email You can view how many total opens your email received by utilizing Outlook or Microsoft Viva as part of your Microsoft 365 subscription.. This data helps you gauge how well your message resonated with recipients and make improvements for your next campaign. If you want more details on click rates, conversion rates, and more, you’re going to want to invest in an email marketing tool.

Schedule Messages in Advance

The ability to schedule when your mass email sends is extremely useful. You can compose your email at a time that suits you, then have Outlook send it at a specific day and time, even if you’re away from your computer. Scheduling mass emails in advance also gives you an opportunity to double check that all details in the email are correct before it reaches people’s inboxes. With a few clicks, you can set up a mass email campaign that runs on the date and time you choose.

How to Create a Distribution List in Outlook for Mass Emails

To start creating distribution lists in Outlook for mass emails, an active Outlook email account is essential. Sending mass emails to clients or customers is a breeze with Outlook, thanks to distribution lists. Here’s how you can create one to simplify your email marketing.

Add Individual Contacts

First, open your Outlook contacts and select all the people you want to include in your distribution list. Then right-click and choose “Add to Distribution List”. Give your new list a name like “Clients” or “Newsletter Subscribers”.

Import from a Spreadsheet

If you have all your contacts in an Excel spreadsheet, you can easily import them into a new Outlook distribution list. In Outlook, go to File > Import and Export > Import from another program or file. Select “Comma Separated Values (Windows)” and browse to your spreadsheet. Choose which spreadsheet columns map to which Outlook fields and click Finish. Outlook will create a new distribution list with all your imported contacts.

Add People Manually

You can also add individuals to a distribution list one by one. Once you’ve created the list, double-click to open it. Click “Add Members” and select contacts from your Outlook address book or type in email addresses manually.

Send Your Mass Email

When you’re ready to email your distribution list, just address an email to the list’s name. All members of the list will receive the email. You can also use mail merge to personalize mass emails to distribution list members.

Distribution lists save time and ensure you never leave anyone out of an important email again. With a few clicks, you’ll be emailing like a pro! Now isn’t technology grand?

Setting Up Mail Merge for Mass Emails in Outlook

Create Your Email Template

The first step in the mail merge process is to create a mail merge document that will serve as your email template for sending personalized mass emails. This template will be the master document that Outlook uses to generate individual emails for each of your recipients, allowing for personalized content such as the greeting line to make each message feel more personal and engaging.

Open a new email in Outlook and design your template. You can include text, images, hyperlinks, merge fields for personalization, and any styling or formatting to create a compelling and personalized email. To customize the greeting line for each recipient using the mail merge feature, ensure you include a merge field for the recipient’s name in the greeting. Save this email as a template by going to File > Save as Template. Name your mail merge document and save it for use in your mail merge to efficiently send personalized mass emails.

Build Your Recipient List

Next, you need to build a list of recipients to receive your mass email. The easiest way is to create an Excel spreadsheet with one column containing all the email addresses. Make sure there are no duplicates and that all emails are properly formatted. Save this spreadsheet to use for your mail merge.

How to Start the Mail Merge Process

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In Outlook, go to the Mailings tab and select Start Mail Merge > Email Messages. Your email template will open. Go to the ribbon and select Select Recipients > Use Existing List. Choose your recipient spreadsheet and Outlook will automatically add a merge field for each column in the spreadsheet.

Preview and Send

Outlook will generate a preview of one email for each recipient based on your template. Review the previews to ensure everything looks correct. When you’re ready, click Send to dispatch your mass email to all recipients in the list.

Using mail merge in Outlook makes it simple to send professional mass emails to your contacts, customers, or mailing list. With a little setup, you can easily customize messages for each recipient and reach many people with just a few clicks. Let me know if you have any other questions!

Best Practices for Sending Personalized Mass Emails

When sending mass emails to your contacts or customers, following some best practices will help ensure your messages are effective and well-received.

Personalize the Email

Even though you’re sending to many people at once, personalize the email as much as possible. Use mail merge to include people’s names in the greeting and potentially in the body. Mention specific details about your relationship or past interactions to make the message feel tailored. People are much more likely to read and respond to messages that feel personal.

Have a Clear Subject Line

Your subject line is the first thing people see and determines whether they open your email or not. Be concise but compelling. Mention the key benefit or topic, like “25% off your next purchase” or “Updates to our return policy.” Keep it under about 50 characters so it displays fully for most email clients.

Focus on One Topic

Don’t try to cover too many unrelated points or make too many calls to action in one mass email. Pick one topic or offer to focus on, and do that well. You can always send follow up emails or direct people to your website for more information. Trying to squeeze too much into a single mass email will likely confuse people and reduce effectiveness.

Proofread Carefully

With many recipients, any mistakes will be multiplied. Double check for proper spelling, grammar, and punctuation. Make sure links and images work properly. Test how the email will look in different email clients and mobile devices. Ask a colleague to also review and provide feedback. Your credibility and professionalism are at stake, so proofreading mass emails is time well spent.

Call Them to Action

Whether you want people to buy something, contact you, register for an event, or take another action, tell them exactly what you want them to do. Use action verbs and make the desired action very clear and easy to do. Provide links, phone numbers, dates, or whatever else they need to take that action. Mass emails are a great way to drive response, so don’t miss the opportunity.

Following these best practices for your mass email campaigns will professionalize your outreach, resonate more with your recipients, and ultimately drive more of the actions and outcomes you want. Take the time to get it right—your contacts and bottom line will thank you.

FAQs on Sending Mass Email in Outlook

How do I create a mass email in Outlook?

It’s easy to create a mass email in Outlook. First, open a new email message. In the To field, instead of entering specific email addresses, click the “Select Members” button. This will open the Select Members dialog box. Here you can choose from your Outlook Contacts, Global Address List, or type to search for email addresses. Select all the recipients you want to include and click “OK”.

Can I send to distribution lists?

Absolutely, sending to distribution lists is one of the best ways to send mass emails in Outlook. Distribution lists allow you to save groups of email addresses so you can easily select them all at once. To send to a distribution list, just start typing the list name in the To field and select it from the suggestions. All members of that list will receive your email.

Are there limits to how many emails I can send?

Outlook does have daily sending limits to help prevent spam. The exact limits depend on your email service provider. In most cases, you’ll be able to send at least a few hundred emails per day before hitting the limit. If you do exceed the limit, your emails may be delayed or not sent until the following day. The limits reset each day at midnight.

Can I personalize or track mass emails?

Yes, it’s a good idea to personalize your mass emails as much as possible. You can easily add recipient names and other details using Outlook’s mail merge feature. You can also enable read receipts on the email to see who opens and reads your message. In addition, some email marketing services offer open and click tracking to provide more detailed analytics on your mass email campaigns.

Any other tips for sending mass emails?

Here are a few other tips for successful mass emails:

• Have a clear subject line and compelling content.

• Double check that all email addresses are entered correctly.

• Consider using BCC instead of TO or CC to hide recipient email addresses.

• Include an unsubscribe link in case anyone wants to opt out of future emails.
• Follow all anti-spam laws and best practices. Mass emails that look like spam can damage your reputation and hurt open rates.


Sending mass emails through Outlook in 2024 is easier than ever with all the new built-in tools and automation. All it takes is a few clicks to create email templates, import contacts, and schedule sends. No more spending hours copy-pasting and manually sending! Whether you’re a business reaching customers or an organizer rallying volunteers, you can now get your message out to the masses with just a few mouse clicks. The new Outlook makes it simple to take your communications to the next level in 2024 and beyond.

However, definitely double check this is the right tool for the job. If you are going to be sending mass emails on a regular basis, I would recommend to look into an email marketing tool instead. These tools help avoid spam filters and give you much better reporting and scheduling functionality than Outlook can.