Managed Technology Provider You Can Depend On
Partnering with Sirius Office Solutions will give you and your business peace of mind knowing that you have an IT team that has your back. We work with businesses of all sizes across many different industries to manage the IT for them. Choosing us as a service provider is a cost effective approach to Information Technology that will save time and provide your employees incredible service.
Why You Should Use a Managed Technology Solutions Company
An MSP allows you to have an entire IT department without the price tag and additional overhead of having multiple in-house employees. We make business owners and the employees that work within the business more efficient and effective through the use of technology. Instead of thinking of IT as just another cost, we want to prove to you that technology services enable your business to grow faster, collaborate more, and impress your customers with an easy to use program.
Managed Technology Service Offerings
When we sit down with new and potential clients, we review and customize a Managed IT plan for their business. The foundation of our Managed platform includes 24×7 remote monitoring for your network and servers, proactive maintenance, remote IT help desk, and on-site support. Our focus is a proactive approach that saves money, keeps end users working, and safeguards your data.
Unlimited IT Support Services
At Sirius, we know how important it is to have the tech help you need when there is an issue. We strive to be available on your time, rather than having to wait for a ticket to be opened and a tech to call you back at their convenience.
With our service, we allow you to open a technical support chat and receive a response from a professional right away. This means that if there is ever a tech issue, you can trust us to be there when you need help the most.
No matter which Managed IT Services plan you choose with us, you will have access 24/7 to our help desk which will provide their expertise and incredible service for no additional costs. Our packages are designed to be reliable, affordable, at a fixed cost to ensure our client is satisfied with their IT provider.
Advanced Managed Security Services
IT security threats often go unnoticed but have the potential to cause serious disruption to your business. A major part of our service offerings is our cybersecurity services designed to protect your data, systems, network and devices from malicious threats. Our security services include real time remote monitoring, software behavior analysis, threat hunting, and rapid response in order to prevent an attack from infecting your entire network.
With our in house team and channel partners, we are able to provide our customers proactive insights to prevent, detect, and respond to cyber threats before they become a complete disaster. We are dedicated to keeping your data and infrastructure safe so you can focus on running your organization.
Picking the Right Managed Service Provider
When it comes to selecting the right MSP, you want a partner that can provide a comprehensive solution and has the experience of needed for management of your IT systems. With Sirius Office Solutions, you will receive experienced and dedicated pros who will provide the remote monitoring and management needed to keep your systems highly available and running efficiently..
Service Level Agreement
You want to pick a service provider that provides a Service Level Agreement (SLA) in order to guarantee that your tech is always supported. Your customers deserve an incredible customer service experience. Let us help you provide that with the infrastructure, software and network required to run a modern business. Our SLA includes an incredibly fast response time in order for us as a provider to assume responsibility of your IT.
Cloud Services Offerings
On-prem resources are quickly becoming an antiquated method of running a business in this day and age. That is why it is so important to discuss the cloud when looking into IT services providers to ensure the company you are talking to has the skills required. Our in house teams have the experience in managing these types of technologies to maintain the infrastructure for your organization. We have the ability to move your entire infrastructure off of physical hardware saving our client time, money and stress.
Business Process Improvement
It is very rare for a Managed Technology company to do much other than provide the resources for proper maintenance of your systems. Understanding how your industry works and reviewing your businesses data flow is how we set ourselves apart. We have the expertise to review your internal processes and use technology to make them better. In turn you will not only have incredible support, we will also identify ways for our customer to cut costs, streamline technologies and improve efficiency. Our clients receive the benefits of this quickly through our in depth technology and business review program.
Getting Started With an IT Service Provider
If you’re considering service providers, the first step is to reach out for a discussion. Our professional IT consultants are ready to develop a plan that meets your needs. We will build a customized plan that combines maintenance, support, disaster recovery, and security services to fit your budget.
Network Assessment Review
In order to ensure that your business has the best IT infrastructure suited to your needs, we start with an in depth network review. Throughout this process we will work with you to analyze and evaluate your current setup. After a thorough investigation, we will return to you with a game plan on how to resolve any outstanding hardware issues, document your network and software in place, and show you industry best practices for how to properly manage your IT moving forward.
On-Boarding and Training
Once you have selected the managed technology solutions that will fit your company’s needs, we will then assume the responsibility of your IT provider. We will begin to install our management software on all of your devices, set up network and infrastructure monitoring, and focus on safeguarding your data with backup and D/R services.
We will also begin to train your full time employees on the benefits of our new services in their day to day job. We will show them how easy it is to reach out for help through chat or phone support, and talk about the many benefits of the technology they have at their fingertips. Our efforts will ensure a smooth transition and a more efficient workplace.
